Our Guiding Principles:
Rapid Response 24/7/365
We commit to providing emergency rapid response and 24-hour trauma cleaning. Our typical response time is 2 to 4 hours to most cities, ensuring we are ready to help whenever you need us.
Real People, Immediate Assistance
Our dedicated customer care advisors are available 24/7 to answer questions and guide you through the remediation process. We dispatch a local field team promptly for an on-site assessment or schedule a convenient appointment time for you.
Compassionate Care, Personal Touch
We understand the challenges families and businesses face in difficult circumstances. We provide comfort, compassion, and empathy throughout the remediation process, offering support and understanding.
Trained, Knowledgeable Experts
Our field supervisors and technicians receive consistent training, ensuring you receive the same care and expertise regardless of location. We adhere to safety protocols, including Bloodborne Pathogen Controls, Respiratory Protection, and Hazard Assessment and Communication.
Insured, Bonded, and Licensed
We carry the necessary licensing and certifications to operate in Southern California, and we are insured and bonded by A-rated carriers.
Science-based Remediation Process
We pioneered a sophisticated 3-step, science-based remediation process that guarantees hospital-level standards of disinfection, going beyond cleaning visible areas.
Discretion and Privacy
We value your privacy and follow any preferences or special instructions regarding parking and property access. Our team ensures discreet and professional interactions.
100% Customer Satisfaction Guaranteed
Regardless of the situation, we approach all cleanup with the same care and attention, standing by our work with a 100% Customer Satisfaction Guarantee.
In tragic events, Compassion and Discretion are our guiding principles, powered by EMPATHY.
We treat our customers with respect and dignity, prioritizing their needs just as we would for our own family. Owner Anna Almquist personally answers calls 24/7/365 to discuss your unique situation. Unlike franchises, we don’t operate through call centers or dispatch unknown subcontractors. Our experienced and extensively trained technicians are selected for their expertise, ensuring the job is done right.
We show up on time, every time, in unmarked vehicles, maintaining discretion and confidentiality. Professional and compassionate, we clean, sanitize, and restore homes and businesses to their pre-event state, helping people during their greatest time of despair. In short, we discreetly handle what most companies won’t or can’t.
Biohazard Cleanup & Remediation Services
New Day Renewal is fully licensed by the California Department of Public Health and services all cities in Los Angeles, Orange, Riverside, San Bernardino, and San Diego Counties. We are available 24/7, always ready to assist when you need us.
New Day Renewal collaborates directly with families, friends, businesses, crisis intervention teams, human services, emergency services personnel, and various entities to clean and decontaminate biohazards, ensuring health and safety. Holding the required Trauma Scene Waste Management Practitioners License (TSW#16 & 493) issued by the California Department of Public Health, we are fully insured and bonded, maintaining a flawless record in our years in the industry with no citations or fines.
Affiliated Partners
